JobberOnHelp Center
Everything you can do with JobberOn
Practical, screenshot-led guides for every feature — across the web console, the Manager app and the Field app. Search below, or browse by area.
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Getting Started
Create your account and get your team onto the apps.
Sign up & start a free trialCreate a company account and start a 14-day free trial — no card required.Sign in to the web consoleCompany admins and managers sign in to the console with email and password.Reset a forgotten passwordRequest a secure reset link and set a new password — from the web or either app.Field app: first sign-in & app lockA field worker signs in, reviews privacy, and secures the app with a PIN or biometric.Manager app: sign inManagers and admins sign into the Manager app with email and password.
Web Console
The command centre for company admins and managers.
Home — your daily pulseA plain-language snapshot of the company’s day: who’s in the field, what needs you, and where money is going.Operations InboxOne unified queue of everything needing a decision — approve, reject or resolve in place.Tasks — assign & track field workCreate, assign and track field work across list, board and calendar views.Live MapA map of your field team’s last verified positions and your site geofences.Locations & saved sitesKeep a book of your sites — each with a map pin and a geofence radius.Attendance & correctionsReview team attendance on a calendar and correct or edit any punch.Expenses — review & approveReview field expense claims with receipt photos, approve or reject, and export to CSV.Custom forms & field dataAdmin onlyBuild your own forms, collect structured data from the field, and export it.People & employeesManage your roster — invite, edit, deactivate, bulk-import, and assign manager roles.DepartmentsAdmin onlyOrganise employees into departments and use them everywhere as a grouping.Insights & timesheetsPlain-language operational analytics — attendance, spend, completion — with a payroll-ready timesheet export.Settings & field rulesSet your company profile, GST details and the field-verification rules new tasks inherit.Support ticketsRaise and track support tickets with the JobberOn team, right inside the console.
Manager App
Approvals, tasks and team — from your phone.
Manager Home pulseA live “field now” pulse — map, insights and the day’s key sections.Manager InboxYour queue of items needing attention or approval — tap to act.Create & manage tasksCreate, assign and manage tasks — with voice notes and camera photos — from your phone.Team & attendanceManage people, view per-person attendance, and correct or proxy-punch on their behalf.Approve expensesReview and approve or reject expense claims on the go.Live field mapA full-screen live map of your field team’s verified positions.Add a saved siteAdd a saved site from your phone with place search and a geofence radius.NotificationsA history of push notifications — tap any to jump to the item.Billing status on mobileAdmin onlyCompany admins see a billing status banner and can reach billing from the app.
Field App
What your field team uses every day.
Punch in & outStart and end the day with a GPS-verified — and optionally selfie-verified — punch.Do a task with proofWork through assigned tasks in a guided flow — capture photos, fill a form, complete on-site.Self-tasks (leads, visits)Workers start their own tasks from company-defined types — like capturing a new lead.Submit an expenseClaim an expense from the field with a receipt photo and a category.Profile & privacyYour profile, a plain “what my company sees” page, app info and sign-out.Works offline — “waiting to send”Everything captured offline queues and syncs automatically; nothing is ever lost.
Account & Billing
Subscription, seats, invoices and payments.
Billing & subscriptionAdmin onlyManage your subscription, pay invoices, and turn on auto-pay — with a clear GST breakdown.Seats & plan changesAdmin onlyAdd seats or change your plan within the simple, transparent seat rules.Pricing explainedOne simple all-inclusive per-seat price, billed monthly, with an 18% GST added on top.